CivicReach

AI-powered phone answering for cities, counties, and social-service agencies. Answers resident calls in English and Spanish around the clock, explains program eligibility, captures intake information, and routes urgent cases to staff. As of May 2026, live in 6 states serving approximately 1.5 million residents, with a team of 5.

$50,000 NC IDEA SEED grant, Spring 2024. NC Tweener Fund is an investor.

Chip Kennedy, founder and CEO (Raleigh), with a roughly ten-year arc of social-tech founding across hospice, voter, caregiver, and travel technology. Lindsay Freeman Avagliano, COO (UNC BA, University of Chicago JD; prior venture principal at Prolog Ventures, $100M fund at Empire State Development, attorney at Smith Anderson). Adil Asif, Head of Engineering (San Diego, remote; formerly co-founder and CTO at Virnika, then Pluralsight). Jocelyn Howard, VP of Customer Experience (Columbia BA, NYU Wagner MPA). Clark Dudek, interim CTO November 2024 to February 2025 and now technical advisor; first engineer at ArchiveSocial.

Cities and counties, utilities, 311, 211, public health, community health centers, community action agencies, and shelter services.

GrepBeat reported work with offices and agencies across six states, nearly 20 customers, and coverage of nearly 10 million residents.

As of May 2026: a Founding Product Engineer ($180K to $230K plus founding equity) and a Broker for Social Service Partnerships. Smart Cities Connect Spring 2024 in Raleigh was an early catalyst event.